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Transportation Information for Consumers

For complaints, please call our Consumer Relations Department at 1-888-427-5772.

Order Granting Waiver- Ambulance Services
2022 Annual Report Form
Order Extending Waiver for Ambulance Services

The Transportation Division is divided into 4 areas: the Applications Section, Ambulance & Railroad Bureau, the Compliance/Investigations Bureau, and the Pipeline Safety Bureau.


The Applications Section processes applications for authorities to operate as a regulated motor carrier. Every person providing compensated transportation services in the State must receive an operating authority from the PRC  including limousines, taxis, shuttle services, tour and sightseeing operators, household goods moving services, non-emergency transport, network companies, towing services, and repossession services. This areas also administers the Unified Carrier Registration (UCR) system.

 The Ambulance & Railroad Bureau processes applications and tariffs for ambulance service carriers. The bureau also enforces railroad safety standards through a partnership with the Federal Railroad Administration and ensures compliance of the Ambulance Standards Act.

The Investigations / Compliance Bureau enforces the PRC’s rules and regulations and the Motor Carrier Act. The bureau conducts periodic inspections of all motor carriers and investigates complaints. The bureau may present the results of its inspections and investigations to the Commission and ask that the PRC impose a fine or penalty on a motor carrier and suspend or revoke its operating authority. The bureau also enforces compliance with the PRC’s financial responsibility requirements and annual reporting.

The Pipeline Safety Bureau conducts audits and inspections of intrastate natural gas and hazardous liquid pipelines. The bureau also does damage prevention and enforces federal pipeline regulations on behalf of PHMSA for the State.

Public Regulation Commission
Transportation Division
P.O. Box 1269
Santa Fe, NM 87504
Phone: 505-827-4519 
(Please listen carefully and follow the prompts.)

Transportation Division
Transportation Division Office Directory Transportation 505-827-4519
Applications Section
Yvette Hetzer Applications Supervisor – Certificates and Permits 505-470-9053
Justin Garcia Applications- Business Operations Specialist / Warrants 505-695-8949
Debbie Garcia Applications- Unified Carrier Registration (UCR) 505-487-0867
Ambulance & Railroad Bureau
Kacy Dunn Bureau Chief 505-490-5012
Bobby Poovey Inspector- Railroad Safety 505-490-0689
Moises Pena Ambulance Investigator 505-819-9709
Crystal Boies Compliance Officer –  Ambulance Certificates & Tariffs 505-699-6232
Compliance / Investigations
Fidel Archuleta Bureau Chief 505-470-7990
Amalia Varela-Padilla Investigator 505-470-6954
Manuel Anaya Investigator 505-795-4445
Vince Crespin Investigator 505-490-2177
James T. Martinez Investigator 505-490-7194
Chris Gutierrez Compliance- Financial Responsibility & Annual Reports 505-490-0489
Kevan Bay-Bojorquez Compliance- Financial Responsibility & Annual Reports 505-795-1370
Bureau Chief
Management Analyst
Administrative Assistant
Pipeline Safety Supervisor
Pipeline Safety Inspector
Pipeline Safety Inspector
Pipeline Safety Inspector
Pipeline Safety Inspector
Margaret Doyle
Pipeline Safety Inspector
Pipeline Safety Inspector
Pipeline Safety Inspector
Damage Prevention Inspector, NM – South
Damage Prevention Inspector, NM – Central
Damage Prevention Supervisor/Inspector, NM – North
Transportation Division Director

Jesse C. Montoya

Mobile: 505-795-2308