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Emergency Rental Assistance Program

The state of New Mexico will grant approximately $170M of federal aid to New Mexicans for rental and utility assistance to households experiencing financial hardship due to the COVID-19 outbreak. The Department of Finance and Administration (DFA) will…

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988 Suicide Prevention Hotline Implementation and Move to Ten-Digit Dialing

The FCC has mandated the adoption of a 988 Suicide Prevention Hotline to be Implemented by July 16, 2022. However, to make this change in New Mexico, the state will be required to move to ten-digit dialing for all telephone calls made in the state…

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Federal Emergency Broadband Benefit Program

The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households…

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NOTICE OF HEARING | CASE 21-00111-UT | EL PASO ELECTRIC'S APPLICATION FOR APPROVAL OF ITS 2021 RENEWABLE ENERGY ACT PLAN

A hearing on stipulation will be held on Tuesday, September 28, 2021, commencing at 10:00 a.m. The hearing will be conducted via Zoom and will be streamed live on YouTube. The YouTube link will appear in the Public Hearings section of this website.

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NOTICE OF HEARING | CASE 21-00143-UT | PNM’S 2022 RENEWABLE ENERGY ACT PLAN

The Hearing in this matter will be held on Thursday, September 30, 2021, at 9:00 a.m. via the Zoom platform and streamed live on YouTube. The link will appear in the Public Hearings’ section of this website. Persons interested in making oral public comment at the hearing shall register in advance starting today and until September 29 at 5:00 p.m. with ana.kippenbrock@state.nm.us. Comments are not considered as evidence.

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NOTICE OF HEARING | CASE 21-00172-UT | SPS’S 2022 ANNUAL RENEWABLE ENERGY PORTFOLIO PROCUREMENT PLAN

The public hearing will be held on Monday, October 4, 2021, at 9:00 a.m. via the Zoom platform and streamed live on YouTube. Interested persons, who are not affiliated to a party to the case, may make oral public comment at the start of the hearing on October 4. Please register starting today and no later than October 1 at 5:00 p.m. with Ana.kippenbrock@state.nm.us. Public comments are not considered as evidence.

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News and Notices

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Case Lookup – eDocket

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File a Complaint

Before filing a complaint, make sure that the company is under the regulatory authority of the NMPRC. Please read Consumer Rights and Tips and our Consumer’s Frequently Asked Questions. If the issue regards rates, please review Find Your Utility to view NMPRC approved tariffs.

We strongly suggest that consumers first discuss the issue with the company to come to a resolution. If the situation cannot be resolved, then we will mediate on your behalf with the company to provide assistance.

File a Complaint

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