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988 Suicide Prevention Hotline Implementation and Move to Ten-Digit Dialing

The FCC has mandated the adoption of a 988 Suicide Prevention Hotline to be Implemented by July 16, 2022. However, to make this change in New Mexico, the state will be required to move to ten-digit dialing for all telephone calls made in the state beginning October 24, 2021…

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Federal Emergency Broadband Benefit Program

The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households…

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Emergency Rental Assistance Program

The state of New Mexico will grant approximately $170M of federal aid to New Mexicans for rental and utility assistance to households experiencing financial hardship due to the COVID-19 outbreak. The Department of Finance and Administration (DFA) will…

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NOTICE OF PUBLIC HEARING| CASE 21-00215-UT: PNM’S REQUEST FOR NEW RESOURCES TO REPLACE 114 MW OF PALO VERDE GENERATING CAPACITY

Day 3 of this Public Hearing is set for December 3, 2021, at 9:00 a.m. via Zoom. Follow the live stream of the hearing on YouTube. The link will appear posted on the Public Hearings section of this website.

send your written comments via email to PRC.Records@state.nm.us at any time during the pendency of the case. Public comments are not considered evidence.

NOTICE OF PUBLIC HEARING | CASE 21-00064-UT | EL PASO ELECTRIC’S REQUEST FOR VARIANCE FROM FPPAC

We will hold this public hearing via Zoom at 9:00 a.m. from November 30 through December 2, 2021, if necessary. Follow the hearing live on YouTube. The link will appear under the Public Hearings tab of this website.

We will hear oral public comments starting at 9:00 a.m. on November 30 only. Please register not later than 8:00 a.m. on November 30 with ana.kippenbrock@state.nm.us. We will receive written public comments via email at PRC.Records@state.nm.us. Written comments are not considered as evidence.

 

NOTICE OF PUBLIC HEARING | CASE 21-00041-UT - THE APPLICATION OF VALENCIA MESA AND NM WATER FOR ACQUISITION OF VALENCIA MESA ASSETS

We will hold this hearing via Zoom on December 15, 2021, at 10:00 a.m. Watch the hearing live on YouTube.

We will hear oral public comments at the start of the hearing. Please register in advance via email with Ana.Kippenbrock@state.nm.us. Send written comments via email at PRC.Records@state.nm.us.

 

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News and Notices

NMPRC Office Closures

NMPRC Office Closures Veterans Day November 11, 2021 12:00 noon on November 24, 2021 12:00 noon on December 23, 2021...

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Case Lookup – eDocket

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File a Complaint

Before filing a complaint, make sure that the company is under the regulatory authority of the NMPRC. Please read Consumer Rights and Tips and our Consumer’s Frequently Asked Questions. If the issue regards rates, please review Find Your Utility to view NMPRC approved tariffs.

We strongly suggest that consumers first discuss the issue with the company to come to a resolution. If the situation cannot be resolved, then we will mediate on your behalf with the company to provide assistance.

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 Meetings, Hearings and Workshops

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