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988 Suicide Prevention Hotline Implementation and Move to Ten-Digit Dialing

The FCC has mandated the adoption of a 988 Suicide Prevention Hotline to be Implemented by July 16, 2022. However, to make this change in New Mexico, the state will be required to move to ten-digit dialing for all telephone calls made in the state beginning October 24, 2021…

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Second Report of the NMPRC to the New Mexico Legislature Concerning the SRUSF

The New Mexico Public Regulation Commission delivered its Second Report of the New Mexico Public Regulation Commission to the New Mexico Legislature Concerning the State Rural Universal Service Fund to the Science, Technology and Telecommunications Committee on October 1st, 2021…

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Federal Emergency Broadband Benefit Program

The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households…

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Emergency Rental Assistance Program

The state of New Mexico will grant approximately $170M of federal aid to New Mexicans for rental and utility assistance to households experiencing financial hardship due to the COVID-19 outbreak. The Department of Finance and Administration (DFA) will…

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News and Notices

Requests for Proposal

Request for Proposals Administrator of the New Mexico State Rural Universal Service Fund RFP# FY2022-0001 Click to...

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Case Lookup – eDocket

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File a Complaint

Before filing a complaint, make sure that the company is under the regulatory authority of the NMPRC. Please read Consumer Rights and Tips and our Consumer’s Frequently Asked Questions. If the issue regards rates, please review Find Your Utility to view NMPRC approved tariffs.

We strongly suggest that consumers first discuss the issue with the company to come to a resolution. If the situation cannot be resolved, then we will mediate on your behalf with the company to provide assistance.

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 Meetings, Hearings and Workshops

Click here for the NMPRC Open Meeting AGENDA and AUDIO & VISUAL FEED

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